Meet CLC INSIGHT
CORE TEAM
IAN GERALDS
CHARLES WILLIS
RAVI BALAKRISHNA
BRYAN WILLIAMS
JOSH COKER
KELLEY BEVINGTON
SUPPORTING TEAM
COURTNEY MATTERN
Human Resources & Payroll
PREFERRED PARTNERS
ASSISTING SPECIALISTS
We have an incredible supporting team of experts in a variety of fields. It is this expertise that is sure to benefit your growing business in all phases of its journey.
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Our culinary experts have learned from great mentors along their careers, putting their love of great food at the forefront. It was from this fundamental place that the CLC team realized that ideation and creativity are just the starting point. The real test is in applying those ideas through strategy, long-term vision and the ability to execute a flawless merge of people, product, and execution.
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Our operations consultants have between 20-35 years of experience each. They excel by using this experience across all processes, marrying fresh insight and proven procedures to operations in need of improvement. They are also experienced with strategies for new restaurant openings that cover every aspect of a startup, including manager hiring and training, recipe development, operating systems and vendor relations. Their strong depth of knowledge in how to execute even the most challenging circumstances is applied in an understandable, teachable fashion.
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Our learning & development experts have had careers that span as long as 45 years. They have a keen understanding of the intricate dynamics of single and multi-unit restaurant operation. They are known for their ability to help leaders deliver creative learning and talent solutions that unleash the potential and performance of their people. They enjoy supporting and guiding others so they can grow their vision and skill set to reach the goals they have for themselves and their businesses.
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Our experts in HR have over 20 years of experience. They offer a wide variety of human resources insights to help any organization. These include common needs such as process, policy or employee handbook creation, improvement and implementation, human resources strategic planning, compliance audits, as well as recruiting and hiring practices (among many more offerings).
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Our IT experts with 30+ years of experience understand each brand has a culture, a unique service model and a place in the market. This is key to understanding how technology can play an important part. This optimizes and streamlines operations but preserves or enhance the guest experience. They know how to build world class teams, leverage key vendor partners, and complete important projects, all within allotted timeframes and budgets.
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Our Restaurant Design and Facilities team has a combined total of over 150 years in the hospitality industry, and extraordinary insight around both the needs and processes dependent on a beautiful, smoothly run, fully functional facility. We partner with you to design, evaluate or maintain every aspect of the facility’s physical infrastructure. We have a wide network of partners and knowledgeable voices that we rely on to assess all aspects of the guest and team journey through our designs, and how to best bring those to life in the most efficient way possible, while aligning with your aesthetic vision.
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Our Quality Assurance leader has over 20 years of experience in implementing and overseeing quality standards that ensure the highest standard of safety and products through product testing, evaluation and monitoring of all quality factors. Our team has defined and trained requirements and standards for both behavioral and system based application for numerous concepts, and love finding new applications and tools to bring any QA rigor to fantastic landing zones. We not only focus on individual compliance and requirements, but also maintain ongoing training and exploration of industry leading regulatory growth expectations.
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With building a successful business comes ensuring your visual experience aligns with the strength CLC builds on the backend. That's where creative services comes in. With these offerings, we make sure your creative vision for your business is strong, consistent, and sets you up for success. Because after all, the visual elements of your brand is the first impression people get of you!
This can include services such as full rebranding, photography, graphic design, packaging design, printed collateral & menu creative, website design, and much more.
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Our Project Management team members are experienced implementation specialists with a myriad of tools ready to apply to overseeing and coordinating all aspects of project delivery. Our primary goal is always to ensure that projects are completed on time, within scope, and within budget. They excel in partnering with your internal resources and third-party vendors to ensure seamless project execution, and have implemented processes and systems across all aspects of our industry and others!
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Our Equipment partners are among the most well-known and respected names in the hospitality industry, and we specialize in finding not only the right equipment, but also the best installation and training partners to ensure you have the right tools to do the job, as well as the right training and support to use those tools!
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Our marketing specialists have led marketing teams for numerous brands, from well-loved household names to entrepreneurial startups. They have top notch capacities including market research, trend identification, marketing strategy and campaign design. Their ability to collaboratively plan, execute and optimize multi-channel marketing initiatives has led to countless measurable success stories in branding and consumer engagement.
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Our payroll implementation team understands the complexities of onboarding a new payroll system, and all of the granular needs involved in identifying, vetting and designing a new payroll system in the restaurant industry. They have navigated the complex integrations involved in the critical area of linking a successful payroll system to back-office systems, benefits platforms and daily use staffing tools in multiple facets of the industry, and worked with many of the very best internal and external teams to discover effective solutions for streamlined success in an ever-evolving field of work.
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Elevate your restaurant's reputation and reach with our expert public relations services tailored specifically for your industry. At CLC Insight, we understand that a thriving restaurant goes beyond exceptional food and service; it requires a strategic PR approach to build and maintain a compelling brand presence.
Join the team
Do you feel like you have something to offer the CLC Insight team? We offer our clients the best & brightest of the hospitality industry, and are always happy to talk with passionate professionals!